The Douglas & Gordon website uses cookies that can be put into four different categories:
1. Strictly necessary cookies
2. Functionality cookies
3. Performance cookies
4. Targeting/Advertising cookies
You can review your cookie preferences at any time by clicking here
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
Name: TiPMix
Type: Persistent Cookie
Duration: 1 hour
Purpose: Used by Azure when determining which webserver they should be directed to.
Name: x-ms-routing-name
Type: Persistent Cookie
Duration: 1 hour
Purpose: Used by Azure to handle traffic during code changes.
Name: ARRAffinity
Type: Session Cookie
Duration: Current Session
Purpose: This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
Name: ASP.NET_SessionId
Type: Session Cookie
Duration: Current Session
Purpose: Used by the .NET framework to maintain an anonymised user session by the serve.
Name: __RequestVerificationToken
Type: Session Cookie
Duration: Current Session
Purpose: This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser.
Name: JSESSIONID
Type: Session Cookie
Duration: Current Session
Purpose: General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
Name: complianceCookie
Type: Persistent Cookie
Duration: 14 Days
Purpose: This cookie tracks if you have seen our cookie policy reminder in the past 14 days.
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
Name: __livechat
Type: Persistent Cookie
Duration: 3 years
Purpose: This cookie is generally provided by LiveChat and is used to hide the user's personal customization of LiveChat.
Name: __lc_cid
Type: Persistent Cookie
Duration: 3 years
Purpose: Necessary for the functionality of the website's chat-box function.
Name: __lc_cst
Type: Persistent Cookie
Duration: 3 years
Purpose: Necessary for the functionality of the website's chat-box function.
Name: __oauth_redirect_detector
Type: Persistent Cookie
Duration: 1 day
Purpose: Allows the website to recognise the visitor, in order to optimize the chat-box functionality.
Name: CASID
Type: Session Cookie
Duration: Current session
Purpose: Allows the website to recognise the visitor, in order to optimize the chat-box functionality.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Google Analytics
Name: _ga
Type: Persistent cookie
Duration: Default of 2 years
Purpose: This is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site analytics reports.
Name: _gid
Type: Persistent cookie
Duration: 1 day
Purpose: This cookie is used to group the user behaviour together for each user.
Name: _gat
Type: Persistent cookie
Duration: 10 mins
Purpose: This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites.
Name: ads/ga-audiences
Type: Persistent cookie
Duration: 10 mins
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Name: _ce.cch
Type: Session
Duration: 1 second
Purpose: Used to check if cookies can be added.
Name: _ce.gtld
Type: Session
Duration: 1 second
Purpose: Used to identity the top level domain.
ResponseTap
These cookies are set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers.
Name: adiLP
Type: Persistent cookie
Duration: 30 mins
Purpose: The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.
Name: adiV
Type: Persistent cookie
Duration: 1 year
Purpose: This allows the software to show multiple visits made by a customer over time from the same browser.
Name: adiVi
Type: Persistent cookie
Duration: 30 mins
Purpose: It contains an identifier which is used to help track a visitor's path while they are on the website.
Name: adiS
Type: Persistent cookie
Duration: 30 mins
Purpose: It contains a server session ID used by ResponseTap systems to ensure incoming requests are assigned to an appropriate internal server for processing.
Name: ce_clock
Type: Persistent cookie
Duration: 30 mins
Purpose: Sets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.
Name: _fbp
Type: Persistent cookie
Duration: 1 day
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Name: tr
Type: Persistent cookie
Duration: 1 day
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Name: IDE
Type: Persistent cookie
Duration: 1 year
Purpose: This domain is owned by Doubleclick (Google). Used to identify a browser for advertising purposes and tracking performance and preferences.
If you would like to prevent douglasandgordon.com from using cookies when using the website, please update your privacy settings in your web browser. Doing so, may have an effect on the layout and functionality of the website. For more information on how to do this please visit your browsers support website. Some of the more common browsers are listed below.
Safari (Mac) - https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Safari (iOs) - https://support.apple.com/en-us/HT201265
Chrome - https://support.google.com/chrome/answer/95647?hl=en-GB
Firefox - https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Microsoft Edge - https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
June 2023